Description

• Provide exceptional customer service through various communication channels.
• Assist customers with inquiries, issues, and product knowledge effectively.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Document customer interactions and feedback accurately in the system.
• Collaborate with team members to improve customer service processes and enhance customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Fresh graduates or entry-level (0–2 years)
• Skills and Competencies: Excellent communication skills in English
• Skills and Competencies: Strong customer service orientation
• Skills and Competencies: Proficient in technical and back office support
• Qualities and Traits: Ability to handle stressful situations with discretion
• Qualities and Traits: Good people skills and teamwork abilities