• Assist customers with inquiries and provide knowledgeable responses.
• Handle customer complaints and work towards resolutions.
• Maintain customer records and documentation efficiently.
• Provide technical support and guidance regarding products and services.
• Collaborate with team members to improve customer service operations.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry-level (0–2 years)
• Skills and Competencies: Strong English communication skills
• Skills and Competencies: Proficiency in customer service methodologies
• Skills and Competencies: Basic technical skills in troubleshooting
• Qualities and Traits: Excellent problem-solving abilities
• Qualities and Traits: Ability to work well in a team environment