• Assist customers with inquiries and provide information about products and services.
• Manage customer complaints effectively and strive for high satisfaction levels.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to optimize customer service processes.
• Participate in training sessions to enhance product knowledge and service skills.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years of customer service experience
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Positive attitude and eagerness to learn
• Responsibilities and Duties: Ability to work in a fast-paced environment
• Working Conditions: Flexible to work shifts, including weekends and holidays