• Provide exceptional customer service to clients via phone, email, and chat.
• Resolve customer inquiries and complaints in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery and customer satisfaction.
• Participate in training sessions to improve product knowledge and service skills.
• Work onsite

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Open to all segments (With or without BPO experience)
• Skills and Competencies: Strong communication skills, both verbal and written
• Qualities and Traits: Friendly, patient, and customer-focused
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively
• Working Conditions: Fast-paced environment with potential for shift work