Customer Service (Japanese)

RecruitifyHR

RM7.4-8K[Bulanan]
Di lokasi - Kuala Lumpur1 - 3 Tahun PengalamanSarjana MudaSepenuh-masa
Kongsi

Pekerjaan ini terbuka untuk Warga asing

Keterangan Kerja

Manfaat

  • Elaun

    Elaun Pengangkutan, Elaun Perumahan

  • Pengiktirafan dan Ganjaran Pekerja

    Komisyen, Bonus Prestasi, Insentif

  • Insurans Kesihatan & Kesejahteraan

    Insurans Kesihatan, HMO

  • Cuti & Pelepasan

    Cuti Ibu Bapa

Baca Lebih Lanjut

ROLE: Customer Service (Japanese)

HC: 2

DOJ: 24th Nov., 2025

LOCATION: Sunway Visio


We are looking for a candidate who can join immediately.


Salary: RM7500-8000

KPI: RM300

Non- Native Japanese


RESPONSIBILITIES:

  • Build trust by understanding the unique needs of our customers and resolving every situation with a wow factor
  • Manage and prioritize multiple concerns simultaneously, including communication via phone, email, and live chat
  • Process webshop orders/exchanges/returns/warranty claims in Salesforce/Microsoft Dynamics
  • Advise our customers as to which on product(s) is the best for them
  • Respond to all inquiries within 24 hours while identifying any escalated unresolved issues
  • Communicate with our third-party warehouse and shipping partner daily regarding orders, returns, and any order discrepancies
  • Lead and participate in special projects as needed to improve team function and increase our wow factor
  • Other duties as needed


JOB REQUIREMENTS:

  • Experience in customer support roles, preferably with experience providing customer support via phone, email, chat, and social media.
  • Great attention to detail
  • Effective communication across all levels and functions
  • Always keeping the customer needs front of mind and a passion for creative solutions
  • Excellent interpersonal skills with a focus on relationship building, listening, and questioning skills
  • Excellent written and oral communications skills
  • Always thinking of ways to improve the customer experience with a sense of urgency to deliver
Preview

Blessing Sunday

HR OfficerRecruitifyHR

Balas Hari Ini 0 Kali

Tempat Bertugas

Federal Territory of Kuala Lumpur. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Disiarkan pada 18 November 2025

Laporkan

Peringatan Keselamatan Bossjob

Jika jawatan memerlukan anda bekerja di luar negara, sila berhati-hati dan berhati-hati dengan penipuan.

Jika anda menemui majikan yang mempunyai tindakan berikut semasa pencarian kerja anda, sila laporkan segera

  • menahan ID anda,
  • menghendaki anda memberikan jaminan atau mengumpulkan sesuatu,
  • memaksa anda untuk melabur atau mengumpul dana,
  • mengumpul faedah haram,
  • atau situasi haram yang lain.
Tips
×

Some of our features may not work properly on your device.

If you are using a mobile device, please use a desktop browser to access our website.

Or use our app: Download App