• Client Support
• LOA Issuance and Management
• Authority Level
• Claims and Billing Assistance
• Escalation Handling
• Data Documentation
• Policy and Benefit Explanation
• Coordination with Healthcare Provider
• Complaint Resolution
• Adherence to Service Standard
• Collaboration with Internal Teams
• Continuous Improvement

QUALIFICATIONS:

• Graduate of any 4 YEAR Bachelor of Science course.
• Computer Literate (Knowledgeable in Microsoft Office)
• With HMO/Hospital/Clinic work experience is a plus.
• With good communication skills.
• Willing to work on a rotational shift.