• Provide exceptional customer service support to clients through various communication channels.
• Assist customers with inquiries, complaints, and requests effectively and efficiently.
• Maintain accurate and detailed records of customer interactions and transactions.
• Collaborate with team members to improve customer satisfaction and implement best practices.
• Stay informed about product updates and changes to provide accurate information to customers.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry-level (0–2 years)
• Skills and Competencies: Proficiency in English, with strong verbal and written communication skills
• Skills and Competencies: Experience in customer service and call center environments is preferred, but not required
• Qualities and Traits: Strong problem-solving skills and a patient, friendly demeanor
• Working Conditions: Ability to work in a fast-paced environment, including evenings and weekends as needed