• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information regarding products and services.
• Assist customers with order placements and issue resolutions.
• Maintain customer records and document interactions accurately.
• Collaborate with team members to enhance customer experiences.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: No prior experience required
• Skills and Competencies: Excellent communication and interpersonal skills
• Skills and Competencies: Basic computer skills and familiarity with customer service software
• Qualities and Traits: Strong problem-solving abilities and patience
• Qualities and Traits: Ability to work in a team-oriented environment