• Provide exceptional customer service through phone, email, and chat communication.
• Assist customers with inquiries, concerns, and technical issues to ensure customer satisfaction.
• Manage scheduling and appointments efficiently to meet customer needs.
• Utilize problem-solving skills to address and resolve customer complaints effectively.
• Maintain accurate records of customer interactions and transactions.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Excellent English Language skills
• Skills and Competencies: Strong Customer Service ability
• Skills and Competencies: Proficiency in Scheduling and Organizational Skills
• Qualities and Traits: Strong Work Ethic and Discretion
• Skills and Competencies: Effective Interpersonal and Problem-Solving Skills