Alorica Makati (Alphaland & TechZone) Is Hiring!

Customer Service Representatives | No BPO Experience Required | Open for Newbies & Tenured Agents

Looking for a BPO job in Makati with paid training, a supportive team, and real career growth?

Alorica Makati — Alphaland & TechZone is now hiring Customer Service Representatives — and yes, NO call center experience is required.

New to BPO? Start here. Alorica is one of the best companies for gaining call center experience because it’s beginner-friendly, it’s easy to get in, and many accounts are easy to learn—plus you’ll receive paid training, coaching, and guidance from Day 1.

Career Shifter? You’re Welcome Here.

Even if you’re from a different industry, you can still apply. We accept applicants with experience from:

• Jollibee, McDonald’s, Starbucks, Dunkin’
• SM / Glorietta / Greenbelt / Ayala Circuit (sales staff, cashiers, concierge, promoters)
• Puregold, Savemore, Alfamart, Mercury Drug
• Ace Hardware, Wilcon, Handyman, local hardware stores
• Hotels & hospitality (front desk, concierge, housekeeping, service crew)
• Restaurants, retail, delivery, office/admin jobs, and more
• Many accounts are easy to learn, and the team is very supportive — you’ll get tips and guidance during assessments and interviews, and paid training is provided.

Why Apply at Alorica Makati (Alphaland & TechZone)?

• No BPO Experience Needed – training + coaching included
• Beginner-Friendly & Supportive Culture
• Competitive Salary Package for newbies AND experienced agents
• Supportive Recruitment Team – guidance during assessments + interview tips
• Promotions Based on Performance – not based on having a degree
• Career paths to: Trainer | QA | Team Leader | SOM | OM

At Alorica, you can grow through results — many leaders started as agents.

Easy, Guided Application Process

We keep it friendly and straightforward.

You’ll get support in:

• Pre-screening
• Assessments
• Interview preparation and tips
• Clear next steps until onboarding

You won’t be left guessing — we guide you all the way.

• Basic Qualifications (Newbie-Friendly!)
• At least Senior High School (SHS) Graduate
• High School Graduate (Old Curriculum) – accepted
• With or without BPO experience
• Willing to work onsite in Makati (Alphaland or TechZone)
• Basic English communication skills

Job Role Overview

• Assist customers with inquiries and concerns
• Provide accurate and friendly support
• Follow call flow and quality standards
• Deliver excellent customer experience
• Full PAID training is provided — beginners are welcome!

Prime Locations – Alorica Makati Sites

Choose a site that’s easy and accessible from different parts of Metro Manila:

Alorica Alphaland Makati (near EDSA/Magallanes area)

Alorica TechZone Makati (Makati business district access)

Easy commute via MRT (Magallanes/Ayala) + bus routes + jeep routes

Accessible from Manila, Pasay, Taguig, Mandaluyong, Pasig, Parañaque, Las Piñas, and QC

Surrounded by restaurants, cafes, malls, banks, and convenience stores — perfect before/after shift

Great city environment with a professional business district vibe

Join Alorica Makati Today

If you want:

• a stable job in Makati
• a supportive environment
• paid training + coaching
• and real promotion opportunities

Apply now and start your BPO journey with a company that supports you from Day 1.