• Assist customers via phone, email, and chat with inquiries and issues.
• Provide excellent customer service by resolving complaints promptly.
• Maintain customer records and manage data entry tasks.
• Identify sales opportunities and promote products and services effectively.
• Collaborate with team members to enhance customer experience.

Requirements

• Educational Qualifications: At least Senior High/Old curriculum High School Graduate
• Experience Level: With at least 6 months of BPO, with experience handling sales
• Skills and Competencies: Proficient in English, strong customer service skills, effective interpersonal communication
• Responsibilities and Duties: Ability to handle call center tasks and perform sales pitching and closure