• Provide exceptional customer service to healthcare clients, addressing inquiries and resolving issues.
• Assist in managing client accounts and maintain positive relationships.
• Document customer interactions and feedback accurately in the system.
• Collaborate with team members to enhance service delivery and support initiatives.
• Stay informed about the latest healthcare products and policies to better assist clients.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong English language proficiency and customer service skills
• Qualities and Traits: Excellent communication skills, patience, and empathy
• Responsibilities and Duties: Ability to handle high-pressure situations while maintaining professionalism