• Assist customers with inquiries via phone, email, and chat.
• Provide accurate information regarding products and services.
• Resolve customer complaints and issues in a timely manner.
• Document customer interactions and maintain records.
• Collaborate with team members to enhance customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry-level: 0-2 years
• Skills and Competencies: Excellent communication skills
• Skills and Competencies: Proficient in using computer systems and software
• Qualities and Traits: Strong problem-solving abilities
• Qualities and Traits: Patience and empathy towards customers