• Respond to customer inquiries via phone, email, and chat in a professional manner.
• Resolve customer complaints and issues effectively to ensure customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Provide product information and assist customers in making informed decisions.
• Collaborate with team members to improve service quality and customer experiences.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0–2 years.
• Skills and Competencies: Strong customer service skills, excellent communication abilities.
• Qualities and Traits: Patience, empathy, and problem-solving skills.
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.
• Working Conditions: Comfortable working in a fast-paced environment.