Customer Relations Officer

HMR Philippines, Inc.

Mustahak
RM748-1.1K[Bulanan]
Di lokasi - Misamis Timur1 - 3 Tahun PengalamanSarjana MudaSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Dana Pag-Ibig, Philhealth, SSS/GSIS

  • Faedah Tambahan

    Tempat Letak Kereta

Penerangan

  • Respond to customer inquiries and provide information or assistance as needed
  • Handle customer complaints or product returns, and work towards resolving them in a timely and satisfactory manner.
  • Maintain a high level of professionalism in all customer interactions.
  • Collaborate with internal teams to address customer needs and improve customer satisfaction.
  • Identify opportunities to enhance customer experience and suggest improvements to processes.
  • Maintain accurate records of customer interactions and transactions.
  • Stay up-to-date on company policies and products.
  • Proactively reach out to customers to ensure their satisfaction and address any potential issues.
  • Daily posting on the Official FB PAGE of the store, and updating customers of the products through communication apps (Viber, WhatsApp).
  • Preparing the timeliness and accuracy of the CRO Weekly report.
  • Driven to go the extra mile to hit sales requirements.

Syarat-syarat

  • Bachelor or undergraduate degree in business, communications, marketing, or other relevant fields.
  • Highly sales-oriented and eager to create positive customer experiences with HMR clients.
  • At least 1 years of experience in Sales from various industries.
  • Competent in using basic Word, Excel, PowerPoint applications, communications apps (Viber, WhatsApp), social media savvy, and owner of client database is highly preferred.
  • Out-of-the-box thinker who strategizes sales-related initiatives.
  • With retail sales industry experience.
  • Knowledgeable in industrial items, appliances, computers, power tools, etc. is an advantage.
  • Excellent communication skills both verbal and written.
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Flordy Enobay

Recruitment SpecialistHMR Philippines, Inc.

Balas Hari Ini 0 Kali

Tempat Bertugas

Claro M. Recto Ave. Claro M. Recto Ave, Cagayan de Oro, Misamis Oriental, Philippines

Disiarkan pada 14 March 2025

Laporkan

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