Description

• Manage incoming customer inquiries via phone, email, or chat
• Provide detailed information about products and services
• Address and resolve customer complaints in a timely manner
• Maintain a positive and professional attitude towards customers at all times
• Document customer interactions and follow up as needed

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 0-2 years
• Skills and Competencies: Excellent communication and interpersonal skills
• Qualities and Traits: Strong problem-solving abilities and attention to detail
• Responsibilities and Duties: Ability to handle a fast-paced environment
• Working Conditions: Comfortable working in a team-oriented environment