• Respond to customer inquiries via phone, email, or chat in a professional manner.
• Assist customers with product selection and provide detailed information about services.
• Resolve customer complaints and issues effectively and efficiently.
• Maintain accurate records of customer interactions and feedback.
• Collaborate with team members to improve customer service processes and experiences.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry Level (0–2 years)
• Skills and Competencies: Excellent verbal and written communication skills
• Skills and Competencies: Strong problem-solving abilities
• Qualities and Traits: Friendly and patient demeanor
• Skills and Competencies: Familiarity with call center software and systems
• Skills and Competencies: Basic proficiency in the English language