• Provide exemplary customer service support via phone, email, and live chat.
• Resolve customer issues efficiently and effectively while ensuring customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Assist in training new team members on customer service protocols.
• Identify opportunities for process improvements in customer service delivery.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Open to all segments (With or without BPO experience)
• Skills and Competencies: Excellent verbal and written communication skills
• Proficiency in using customer service software and tools
• Qualities and Traits: Strong problem-solving skills and attention to detail
• Ability to work in a fast-paced environment