Description

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Provide accurate information regarding products and services to assist customers.
• Handle customer complaints and resolve issues effectively to ensure customer satisfaction.
• Maintain detailed records of customer interactions and feedback.
• Collaborate with team members to improve service delivery and operational processes.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Skills and Competencies: Excellent communication skills in English
• Skills and Competencies: Strong problem-solving abilities
• Qualities and Traits: Team player with a strong work ethic
• Skills and Competencies: Proficient in call center operations
• Qualities and Traits: Strong interpersonal skills