Description

• Manage customer inquiries and provide exceptional service through various channels.
• Utilize Salesforce for tracking customer interactions and managing accounts.
• Assist customers in resolving issues and provide timely solutions.
• Collaborate with team members to enhance customer experience and streamline processes.
• Facilitate scheduling and follow-ups to ensure customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Entry-level, no prior experience required.
• Skills and Competencies: Proficient in Salesforce and account management.
• Skills and Competencies: Excellent English language communication skills.
• Skills and Competencies: Strong customer service and problem-solving abilities.
• Qualities and Traits: Team player with a positive attitude and technical proficiency.
• Skills and Competencies: Effective scheduling and time management skills.