Description

• Engage with customers via phone, email, or chat to provide information and assistance.
• Handle customer inquiries and resolve issues in a timely and professional manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Stay informed about product updates and company policies to provide accurate information.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Excellent communication and interpersonal skills
• Responsibilities and Duties: Ability to manage multiple tasks and priorities effectively
• Qualities and Traits: Strong problem-solving skills and a positive attitude
• Working Conditions: Ability to work in a fast-paced environment