Customer Service Representative

LSERV Corporation

RM1.1-1.5K[Bulanan]
Hibrid - Negros Timur<1 Thn PengalamanSarjana MudaSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Faedah Mandat Kerajaan

    Dana Pag-Ibig, Philhealth, SSS/GSIS

  • Respond promptly and professionally to customer inquiries via phone, email, chat, or in-person.
  • Resolve product or service problems by clarifying the customer’s complaint, determining the cause, selecting the best solution, and following up to ensure resolution.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
  • Keep records of customer interactions, transactions, comments, and complaints.
  • Follow communication procedures, guidelines, and policies.
  • Work with internal teams (e.g., sales, logistics, technical support) to ensure smooth customer interactions.
  • Stay updated on product knowledge, company services, and policies.
  • Associate or bachelor’s degree preferred.
  • Proven customer support experience or experience as a client service representative.
  • Strong phone contact handling skills and active listening.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Problem-solving attitude and adaptability.
Bahasa InggerisKhidmat PelangganPasukan JualanEtika Kerja Yang TeguhPenyelesaian MasalahKemahiran InterpersonalPusat PanggilanKemahiran Kakitangan
Preview

Kathrine antipuesto

Talent Acquisition SpecialistLSERV Corporation

Aktif dalam masa tiga hari

Tempat Bertugas

Dumaguete City. Dumaguete City, Negros Oriental, Philippines

Disiarkan pada 07 August 2025

Laporkan

Peringatan Keselamatan Bossjob

Jika jawatan memerlukan anda bekerja di luar negara, sila berhati-hati dan berhati-hati dengan penipuan.

Jika anda menemui majikan yang mempunyai tindakan berikut semasa pencarian kerja anda, sila laporkan segera

  • menahan ID anda,
  • menghendaki anda memberikan jaminan atau mengumpulkan sesuatu,
  • memaksa anda untuk melabur atau mengumpul dana,
  • mengumpul faedah haram,
  • atau situasi haram yang lain.