Glophics Web Design and Advertising Inc. Customer Service Representative

Customer Service Representative

Glophics Web Design and Advertising Inc.

RM2.9-3.1K[Bulanan]

Di lokasi - Osaka Shi<1 Thn PengalamanPendidikan tidak diperlukanSepenuh-masa

Kongsi

Keterangan Kerja

Manfaat

Elaun
Elaun lebih masa, Elaun cuti, Elaun syif malam, Elaun Makanan
Perniagaan & Persekitaran Kerja
Kafetaria pejabat

Penerangan

Assist customers with inquiries and resolve issues.
Provide product information and support via phone, email, and chat.
Maintain accurate records of customer interactions.
Collaborate with team members to improve service delivery.
Ensure high levels of customer satisfaction and support.
Identify opportunities for process improvement.

Educational Qualifications: No formal education required; high school diploma preferred.
Experience Level: Less than 1 year of customer service experience.
Skills and Competencies: Proficient in English, customer service, problem solving, and account management. Familiarity with Shopify and Salesforce is a plus.
Responsibilities and Duties: Assist customers, resolve issues, manage accounts, and facilitate sales.
Working Conditions: Team-oriented environment, possible remote work options.
Qualities and Traits: Strong work ethic, team player, and excellent communication skills.

Masa bekerja:

Jadual Berasaskan Shift·8 working hours Fixed Rest Day (Sat-Sun)

Cuti dan Gaya Kerja:

Hujung Minggu Dua Hari Penuh (Sabtu, Ahad dan Cuti Umum)·Hujung Minggu Dua Hari (Sabtu dan Ahad Cuti)·Dua Hari Hujung Minggu·Lebih daripada 120 Cuti Tahunan·Jadual Kerja Berdasarkan Syif

Insurans Sosial:

Insurans kesihatan

Tempoh kontrak:

2 tahun dan 12 bulan

Langkah Merokok Pasif:

Tidak Benarkan Merokok

Bahasa InggerisKhidmat PelangganPenyelesaian MasalahBersifat KepimpinanEtika Kerja Yang TeguhPengurusan AkaunShopifyPasukan Jualan