Description

• Provide exceptional customer support via phone, email, and chat.
• Resolve customer inquiries and complaints promptly and efficiently.
• Communicate product features and services to clients while maintaining a positive rapport.
• Document interactions and escalate issues when necessary.
• Collaborate with team members to improve service processes and achieve customer satisfaction goals.

Requirements

• Educational Qualifications:High school diploma or equivalent preferred.
• Experience Level:Entry-level; no prior experience required.
• Skills and Competencies:Strong English language skills.
• Skills and Competencies:Excellent problem-solving abilities.
• Qualities and Traits:Ability to work effectively in a team environment.
• Skills and Competencies:Strong organizational skills.
• Qualities and Traits:Exceptional people skills and a friendly demeanor.