Description

• Handle customer inquiries promptly and professionally.
• Resolve customer complaints and issues effectively.
• Maintain comprehensive knowledge of products and services.
• Document interactions and feedback for continuous improvement.
• Collaborate with team members to enhance customer experience.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 1–3 years in customer service or related field.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Proficient in using customer service software and CRM systems.
• Qualities and Traits: Empathetic, patient, and detail-oriented.
• Responsibilities and Duties: Ability to work in a fast-paced environment.