Description

• Provide exceptional customer service by responding to inquiries and resolving issues via phone, email, and chat.
• Assist customers with product information, order processing, and billing inquiries.
• Maintain accurate records of customer interactions and transactions.
• Identify and escalate priority issues to the appropriate departments.
• Continuously improve customer service processes and contribute to team goals.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: No experience required; entry-level position.
• Skills and Competencies: Proficient in English language; strong customer service skills; effective problem-solving abilities.
• Qualities and Traits: Excellent communication skills; friendly demeanor; ability to work in a team-oriented environment.
• Working Conditions: Fast-paced office environment; must be able to handle a high volume of customer interactions.