One Point Contact Inc. Customer Service Representative

Customer Service Representative

One Point Contact Inc.

RM1.1-1.5K[Bulanan]

Di lokasi - Pasig<1 Thn PengalamanSarjana MudaSepenuh-masa

Kongsi

Keterangan Kerja

Manfaat

Elaun
Elaun Telekomunikasi
Faedah Mandat Kerajaan
Gaji Bulan ke-13, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS
Insurans Kesihatan & Kesejahteraan
HMO

Penerangan

Respond to customer inquiries via phone, email, and chat.
Provide product information and resolve issues promptly.
Maintain customer satisfaction through effective communication.
Document interactions and feedback in the CRM system.
Collaborate with team members to improve service processes.
Handle returns and exchanges in accordance with company policy.

Syarat-syarat

Educational Qualifications: Bachelor’s degree required.
Experience Level: Less than 1 year of experience in customer service preferred.
Skills and Competencies: Proficient in English, strong customer service, scheduling, problem-solving, and people skills; technical aptitude and financial literacy are advantageous.
Working Conditions: Office environment; may involve occasional remote communication.
Qualities and Traits: Strong work ethic, adaptability, and excellent interpersonal skills are essential for success.

Bahasa InggerisKhidmat PelangganPenjadualanPenyelesaian MasalahKemahiran KakitanganSokongan Pentadbiran BelakangKemahiran TeknikalLiterasi KewanganEtika Kerja Yang TeguhPengurusan Akaun