Miranda HR Customer Service Representative

Customer Service Representative

Miranda HR

RM1.1-2.2K[Bulanan]

Di lokasi - Pasig1 - 3 Tahun PengalamanDiplomaSepenuh-masa

Kongsi

Keterangan Kerja

Manfaat

Elaun
Elaun Pengangkutan
Pengiktirafan dan Ganjaran Pekerja
Anugerah Pekerja Bulanan, Hadiah Percutian, Insentif
Faedah Mandat Kerajaan
Gaji Bulan ke-13, Pinjaman Pekerja, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS
Insurans Kesihatan & Kesejahteraan
HMO
Faedah Tambahan
Keahlian Gim, Tempat Letak Kereta

Baca Lebih Lanjut

Penerangan

Respond to customer inquiries via phone, email, and chat.
Provide timely and accurate information regarding products and services.
Resolve customer complaints and issues efficiently.
Maintain customer records and document interactions.
Collaborate with team members to enhance customer satisfaction.
Adhere to company policies and procedures.

Syarat-syarat

Educational Qualifications: A Diploma in Business Administration or related field.
Experience Level: 1-3 years of experience in customer service or a similar role.
Skills and Competencies: Excellent communication, problem-solving skills, and proficiency in CRM software.
Responsibilities and Duties: Handle customer inquiries, resolve complaints, and provide product information.
Working Conditions: Standard office environment; may require flexible hours.
Qualities and Traits: Empathetic, patient, and detail-oriented with a strong customer-focus.

Bahasa InggerisKhidmat PelangganBersifat KepimpinanPenyelesaian MasalahPengurusan AkaunPusat PanggilanKemahiran BerorganisasiSokongan Pentadbiran BelakangKemahiran Teknikal