Miranda HR Customer Service Representative

Customer Service Representative

Miranda HR

RM1.1-1.8K[Bulanan]

Di lokasi - Pasig<1 Thn PengalamanSekolah MenengahSepenuh-masa

Kongsi

Keterangan Kerja

Manfaat

Elaun
Elaun Pengangkutan
Pengiktirafan dan Ganjaran Pekerja
Anugerah Pekerja Bulanan, Hadiah Percutian, Insentif
Faedah Mandat Kerajaan
Gaji Bulan ke-13, Pinjaman Pekerja, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS
Insurans Kesihatan & Kesejahteraan
HMO
Lain-lain
Akaun Perbelanjaan Fleksibel (FSA)
Faedah Tambahan
Pelan 401K, Tempat Letak Kereta, Kawasan Permainan untuk Kanak-kanak Pekerja
Cuti & Pelepasan
Cuti Sakit
Keseimbangan Kerja-Kehidupan
Waktu Fleksibel

Baca Lebih Lanjut

Penerangan

Assist customers with inquiries and issues via phone, email, or chat.
Provide accurate, valid, and complete information to customers.
Resolve complaints and ensure customer satisfaction.
Document interactions and follow up on unresolved issues.
Maintain knowledge of products and services offered.
Collaborate with team members to enhance customer experience.

Syarat-syarat

Educational Qualifications: High School or Senior High School diploma.
Experience Level: Less than 1 year of experience in customer service or related fields.
Skills and Competencies: Proficiency in call center operations, back office support, technical skills, problem-solving, scheduling, and customer service. Strong English language skills, sales pitching, and closure capabilities.
Working Conditions: Fast-paced environment with opportunities for growth.
Qualities and Traits: Excellent organizational abilities, strong people skills, and a positive attitude are essential.

Pusat PanggilanSokongan Pentadbiran BelakangKemahiran TeknikalPenyelesaian MasalahPenjadualanKhidmat PelangganBahasa InggerisGalakkan Jualan dan PenutupanKemahiran BerorganisasiKemahiran Kakitangan