• Assist customers with inquiries and provide solutions to their issues.
• Handle customer complaints effectively and efficiently.
• Maintain a positive attitude while interacting with customers.
• Document customer interactions and follow up as necessary.
• Collaborate with team members to enhance customer satisfaction.

Requirements

• Educational Qualifications: At least Senior High/ High School graduate
• Experience Level: With or Without experience
• Skills and Competencies: Proficient in English language, excellent customer service and interpersonal skills.
• Qualities and Traits: Strong people skills and a willingness to learn.
• Responsibilities and Duties: Ability to work in a call center environment and handle various customer scenarios.