We are looking for a compassionate and detail-oriented CSR to support clients by handling inquiries ad verifying benefits. The ideal candidate has strong communication skills, a customer-first mindset, and experience in healthcare or BPO settings.

Key Responsibilities:

• Handle inbound and outbound calls related to patient services, insurance, and provider coordination
• Verify patient eligibility, coverage, and benefits
• Schedule, reschedule, or cancel appointments as needed
• Document interactions accurately in CRM or EHR systems
• Relay messages between patients and clinics while maintaining confidentiality

Qualifications:

• Fresh graduates with no experience are encouraged to apply!
• At least 1 year of experience in support or customer service for college level candidates
• Strong verbal communication skills
• Ability to multitask in a fast-paced environment

Work setup: Work Onsite

Work location: Ortigas

Work schedule: Night shift