• Provide exceptional customer service to clients via phone, email, and chat.
• Assist customers with inquiries, complaints, and product-related issues.
• Effectively schedule service appointments and maintain organizational efficiency.
• Utilize problem-solving skills to resolve customer issues promptly and effectively.
• Collaborate with team members to improve service delivery and customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0-2 years of experience in customer service or related roles.
• Skills and Competencies: Proficiency in English language; strong customer service orientation.
• Skills and Competencies: Excellent scheduling and organizational skills.
• Qualities and Traits: Strong problem-solving ability and a team player attitude.
• Responsibilities and Duties: Experience in a call center environment is a plus.