Customer Service Representative

Unilox Industrial Corp.

Boleh Dirunding
Di lokasi - Pasig<1 Thn PengalamanSarjana MudaSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Pengiktirafan dan Ganjaran Pekerja

    Penilaian Tahunan, Hadiah Percutian

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Pinjaman Pekerja, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS

  • Insurans Kesihatan & Kesejahteraan

    Insurans Pergigian, Insurans Kesihatan, Insurans Hayat, HMO

  • Faedah Tambahan

    Tempat Letak Kereta

  • Pembangunan Profesional

    Pembangunan Profesional

  • Cuti & Pelepasan

    Cuti Kematian, Cuti Bersalin & Paterniti, Cuti Sakit, Cuti Ibu Bapa Tunggal, Cuti Khas untuk Wanita, Curi Percutian

Baca Lebih Lanjut

Job Summary:


The Customer Service Representative (CSR) at Unilox serves as the first point of contact for our clients, ensuring outstanding service, prompt resolution of inquiries, and a positive customer experience. The CSR plays a critical role in maintaining strong client relationships, supporting operational efficiency, and upholding the Unilox standard of excellence.

Key Responsibilities:

  • Respond promptly and professionally to customer inquiries via phone, email, or chat.
  • Provide accurate information about products, services, policies, and procedures.
  • Resolve customer complaints efficiently, escalating issues when necessary.
  • Maintain detailed and organized records of customer interactions and transactions.
  • Coordinate with internal teams to address customer needs and ensure smooth operations.
  • Assist in generating reports on customer feedback and service performance.
  • Contribute to a culture of courtesy, respect, and team collaboration.

Qualifications:

  • Bachelor’s degree in Business, Communications, or related field preferred.
  • Previous customer service or client-facing experience is an advantage.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and conflict resolution abilities.
  • Ability to work collaboratively in a team-oriented environment.
  • Familiarity with CRM systems and Microsoft Office Suite is a plus.

Core Competencies:

  • Professionalism and courtesy in all interactions.
  • Commitment to quality service and customer satisfaction.
  • Adaptability, patience, and empathy in handling diverse clients.
  • Attention to detail and organizational skills.

Why Join Unilox:


At Unilox, we value talent, integrity, and innovation. Join us to be part of a team that drives industrial excellence while fostering a culture of collaboration, respect, and growth.

Preview

CLAIRE MON D. BONTOG

HRUnilox Industrial Corp.

Aktif dalam masa tiga hari

Tempat Bertugas

194 M. Concepcion Ave. 194 M. Concepcion Ave, Pasig, 1601 Metro Manila, Philippines

Disiarkan pada 11 December 2025

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