Description

• Provide exceptional customer service to patients and healthcare professionals.
• Assist customers with inquiries related to healthcare services, insurance, and billing.
• Maintain accurate and detailed records of customer interactions and transactions.
• Collaborate with healthcare team members to resolve customer issues effectively.
• Promote healthcare services and products to improve customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field, preferably in healthcare or business.
• Experience Level: 0–2 years.
• Skills and Competencies: Proficient in English language; strong interpersonal and customer service skills; demonstrated strong work ethic; basic technical skills.
• Qualities and Traits: Strong communication abilities; empathetic and patient-focused; ability to work in a fast-paced environment.
• Responsibilities and Duties: Ability to handle customer complaints with professionalism; adaptability to change and willingness to learn.