Description

• Handle customer inquiries and provide accurate information regarding services and products.
• Deliver exceptional customer service through effective communication and problem-solving skills.
• Assist in troubleshooting technical issues and provide timely resolution.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve support procedures and enhance customer experience.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: No prior experience required; entry-level position
• Skills and Competencies: Proficient in back office support and call center operations
• Skills and Competencies: Strong English language skills, both written and verbal
• Qualities and Traits: Excellent problem-solving abilities and strong people skills
• Responsibilities and Duties: Ability to thrive in a virtual work environment and adapt to various customer needs