Customer Support Representative - Local Account - Dayshift

Transec BPO Solutions Inc.

RM684-1.4K[Bulanan]
Di lokasi - PasigSiswazah Baru/PelajarSarjana MudaSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Pengiktirafan dan Ganjaran Pekerja

    Bonus Prestasi, Penilaian Tahunan, Insentif

  • Faedah Mandat Kerajaan

    Cuti Berbayar

  • Insurans Kesihatan & Kesejahteraan

    Insurans Hayat

  • Lain-lain

    Acara Sosial Syarikat

  • Faedah Tambahan

    Kuarter Tidur

  • Pembangunan Profesional

    Latihan Pekerjaan

  • Cuti & Pelepasan

    Cuti Hari Jadi

Baca Lebih Lanjut

WHY JOIN OUR TRANSEC TEAM?

  • Represent one of the top leading brands in PH
  • Great working environment with work-life balance
  • Health card & life insurance coverage
  • Performance reviews & annual increases


Assist customers regarding their general inquiries, orders and follow ups across various communication channels. The position also includes coordination with the in-house team of our client.

  • Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow-ups, etc.
  • Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
  • Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
  • Coordinate with several branches and departments to resolve customer concerns and/or requests.
  • Ensure pending concerns are attended to in a timely manner and escalate as needed.
  • Must have undergone at least 2nd year of college level.
  • Basic knowledge in using Microsoft Word and Excel.
  • Good communication skills, both written and oral for both English and Filipino.
Khidmat PelangganPenyelesaian MasalahEtika Kerja Yang TeguhBersifat Kepimpinan
Preview

Patricia Nicole Rosales

Recruitment SpecialistTransec BPO Solutions Inc.

Kadar tindak balas yang tinggi

Tempat Bertugas

31st Floor, One Corporate Centre, Julia Vargas Avenue, Meralco Ave, Ortigas Center, Pasig, Metro Manila, Philippines

Disiarkan pada 23 December 2025

Laporkan

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