Description

• Assist customers with inquiries and provide timely solutions.
• Handle customer complaints and provide effective resolution strategies.
• Maintain a positive and professional attitude toward customers at all times.
• Document customer interactions and follow up as necessary.
• Collaborate with team members to improve customer service experience.

Requirements

• Educational Qualifications: Bachelor’s degree in Business Administration, Communications, or a related field.
• Experience Level: Fresh Graduate/Student.
• Skills and Competencies: Excellent verbal and written communication skills.
• Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
• Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks.
• Working Conditions: May require flexible hours to meet customer needs.