Non-Voice Chat Support Representative/Ebloc Cash up Account/Concentrix Bridgetowne

Polaris

Mustahak
RM1.1-1.5K[Bulanan]
Di lokasi - Bandar QuezonTiada Pengalaman DiperlukanSekolah MenengahSepenuh-masa
Kongsi

Keterangan Kerja

Penerangan

Job Title: Non-Voice Chat Support – Money Movement Messaging Account


We are seeking skilled and detail-oriented individuals to join our Non-Voice Chat Support Team for a Money Movement Messaging Account in a BPO environment. The role involves assisting clients via chat and email to process, monitor, and troubleshoot financial messages related to domestic and international money transfers, ensuring secure and compliant transactions.


  • Respond to client inquiries via chat and email regarding financial transactions and money movement (e.g., SWIFT, ACH, wire transfers).
  • Investigate and resolve issues related to failed, delayed, or incomplete transactions.
  • Verify and confirm transaction details while ensuring compliance with banking policies (AML, KYC, OFAC, etc.).
  • Monitor financial messaging systems and assist with real-time transaction updates.
  • Accurately document all interactions and escalate complex cases to appropriate teams as needed.
  • Maintain high standards of data privacy and confidentiality at all times.
  • Meet individual and team KPIs including response time, accuracy, and customer satisfaction.

Syarat-syarat

  • NEWBIES ARE WELCOME!
  • High School Graduate ( Old Curriculum )
  • Senior High School Graduate
  • College Undergraduate
  • College Graduate
  • WITH OR WITHOUT BPO EXPERIENCE
  • No Pending Application in Concetrix
  • Not Previous Employee of Concentrix


WITH SIGN ON BONUS: UP TO 20K

Bahasa InggerisKhidmat PelangganKemahiran TeknikalSokongan Pentadbiran Belakang
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Jhon Eric Castillo

Talent Acquisition Specialists Polaris

Baru balas

Tempat Bertugas

Concentrix Bridgetowne Recruitment Site. C5 Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines

Disiarkan pada 09 July 2025

Polaris

Tidak Memerlukan Pembiayaan

51-100 Pekerja

Telekomunikasi

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