Non-Voice Chat Support Representative/Ebloc Cash up Account/Concentrix Bridgetowne

Polaris

Mustahak
RM1.1-1.5K[Bulanan]
Di lokasi - Bandar QuezonTiada Pengalaman DiperlukanSekolah MenengahSepenuh-masa
Kongsi

Keterangan Kerja

Penerangan

Job Title: Non-Voice Chat Support – Money Movement Messaging Account


We are seeking skilled and detail-oriented individuals to join our Non-Voice Chat Support Team for a Money Movement Messaging Account in a BPO environment. The role involves assisting clients via chat and email to process, monitor, and troubleshoot financial messages related to domestic and international money transfers, ensuring secure and compliant transactions.


  • Respond to client inquiries via chat and email regarding financial transactions and money movement (e.g., SWIFT, ACH, wire transfers).
  • Investigate and resolve issues related to failed, delayed, or incomplete transactions.
  • Verify and confirm transaction details while ensuring compliance with banking policies (AML, KYC, OFAC, etc.).
  • Monitor financial messaging systems and assist with real-time transaction updates.
  • Accurately document all interactions and escalate complex cases to appropriate teams as needed.
  • Maintain high standards of data privacy and confidentiality at all times.
  • Meet individual and team KPIs including response time, accuracy, and customer satisfaction.

Syarat-syarat

  • NEWBIES ARE WELCOME!
  • High School Graduate ( Old Curriculum )
  • Senior High School Graduate
  • College Undergraduate
  • College Graduate
  • WITH OR WITHOUT BPO EXPERIENCE
  • No Pending Application in Concetrix
  • Not Previous Employee of Concentrix


WITH SIGN ON BONUS: UP TO 20K

Bahasa InggerisKhidmat PelangganKemahiran TeknikalSokongan Pentadbiran Belakang
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Jhon Eric Castillo

Talent Acquisition Specialists Polaris

Balas Hari Ini 0 Kali

Tempat Bertugas

Concentrix Bridgetowne Recruitment Site. C5 Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines

Disiarkan pada 09 July 2025

Polaris

Tidak Memerlukan Pembiayaan

51-100 Pekerja

Telekomunikasi

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