Description

• Provide exceptional customer service through effective communication and problem-solving skills.
• Assist customers with inquiries, orders, and product information via phone, email, or chat.
• Resolve customer complaints and concerns with empathy and professionalism.
• Document interactions and maintain accurate records of customer feedback and questions.
• Collaborate with team members to enhance customer experience and streamline processes.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: No prior experience required, entry-level position.
• Skills and Competencies: Proficiency in English language; strong interpersonal and technical skills.
• Qualities and Traits: Friendly, patient, and adaptable to changing environments.
• Working Conditions: Standard office hours with potential for shift work; may involve weekend shifts.