Description

• Assist customers with inquiries and provide timely and accurate information.
• Resolve customer complaints effectively, ensuring satisfaction and loyalty.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery and improve processes.
• Stay updated on product knowledge and service offerings to assist customers effectively.

Requirements

• Educational Qualifications: Bachelor’s degree in a related field preferred.
• Experience Level: 0–2 years of experience in customer service or related field.
• Skills and Competencies: Proficient in English Language, with strong interpersonal and communication skills.
• Qualities and Traits: Strong work ethic and ability to work in a fast-paced environment.
• Technical Skills: Familiarity with customer service software and basic technical support capabilities.