Description

• Provide exceptional customer support through various channels including phone, email, and chat.
• Resolve customer inquiries and issues in a timely and effective manner.
• Document customer interactions and maintain accurate records.
• Collaborate with team members to improve customer experience.
• Stay updated on product knowledge and service offerings.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: No prior experience required; entry-level position.
• Skills and Competencies: Proficient in English and strong interpersonal skills.
• Skills and Competencies: Excellent customer service abilities.
• Qualities and Traits: Strong work ethic and a positive attitude.
• Skills and Competencies: Basic technical skills for navigating customer service software.