• Interact with customers to provide information and assistance regarding products and services.
• Resolve customer complaints and issues through effective problem-solving techniques.
• Maintain detailed records of customer interactions and transactions in the system.
• Collaborate with team members to enhance the overall customer experience.
• Stay updated on product knowledge and company policies to provide accurate information.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: with/without experience in customer service or related field.
• Skills and Competencies: Strong verbal and written communication skills.
• Qualities and Traits: Empathetic and patient attitude towards customers.
• Responsibilities and Duties: Ability to work collaboratively in a team environment.
• Working Conditions: Comfortable working in a fast-paced environment.