• Provide exceptional customer service to address inquiries and resolve issues.
• Communicate effectively with customers through phone, email, and chat.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery and customer satisfaction.
• Follow up with customers to ensure their needs are met and problems are resolved.

Requirements

• Educational Qualifications: Diploma in a relevant field
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in English language, Strong customer service skills, Experience in call center environments.
• Qualities and Traits: Empathetic, Patient, and Detail-oriented
• Working Conditions: Ability to work flexible hours, including evenings and weekends if required