• Assist customers through various communication channels, including phone, email, and chat.
• Resolve customer inquiries and issues in a timely and efficient manner.
• Maintain a professional demeanor while interacting with customers to ensure a positive experience.
• Document customer interactions and feedback accurately in the system.
• Collaborate with team members and supervisors to improve service processes.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years of customer service experience
• Skills and Competencies: Proficient in English language, strong customer service skills
• Responsibilities and Duties: Ability to handle a high volume of calls and messages
• Qualities and Traits: Positive attitude, patience, and adaptability
• Working Conditions: Must be available to work flexible hours, including weekends and holidays