• Assist customers with inquiries regarding products and services.
• Provide timely resolution to customer issues and complaints.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Utilize technical skills to assist customers with troubleshooting and product issues.

Requirements

• Educational Qualifications: Senior High School graduate or 2nd year college completed
• Experience Level: 6mons in customer service or related field.
• Skills and Competencies: Excellent English language proficiency, strong problem-solving abilities, and effective people skills.
• Qualities and Traits: Team player with strong organizational and interpersonal skills.
• Responsibilities and Duties: Capable of managing customer accounts and responding effectively in a call center environment.
• Working Conditions: Fast-paced environment with potential for varying shift patterns.

Recruitment Process

• Initial Interview (Over the phone)
• Final Interview (MS Teams)
• Job Offer