• Provide exceptional customer support and service to clients over the phone.
• Assist customers with their inquiries, resolving issues in a timely manner.
• Document customer interactions accurately in the system.
• Maintain knowledge of products and services to offer informed assistance.
• Work collaboratively with team members to improve service delivery.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Less than 1 year
• Skills and Competencies: Strong customer service and communication skills
• Skills and Competencies: Proficiency in English, both spoken and written
• Skills and Competencies: Experience or familiarity with call center environments is a plus
• Qualities and Traits: Positive attitude and willingness to learn