• Provide excellent customer service by handling inquiries and resolving issues in a timely manner.
• Assist customers with product information and services over the phone, via email, or in person.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer satisfaction and service efficiency.
• Stay updated on product knowledge and service protocols to provide accurate assistance.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: 0–2 years of experience in customer service or related field.
• Skills and Competencies: Strong communication and interpersonal skills.
• Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks.
• Qualities and Traits: Positive attitude and willingness to learn and grow.
• Working Conditions: Standard office environment with shifts that may include weekends and holidays.