• Assist customers with inquiries and provide accurate information regarding products and services.
• Resolve customer complaints and issues in a professional and timely manner.
• Process orders and handle returns efficiently.
• Maintain customer records and document interactions in the system.
• Collaborate with team members to improve customer service processes.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry-level (0–2 years)
• Skills and Competencies: Excellent verbal and written communication in English
• Qualities and Traits: Strong problem-solving skills and a customer-focused attitude
• Responsibilities and Duties: Ability to work in a fast-paced environment
• Working Conditions: Availability to work flexible hours including weekends and holidays