• Assist customers with inquiries via phone, email, or chat.
• Provide solutions to customer issues and complaints in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery.
• Stay up-to-date with product knowledge and company policies.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Skills and Competencies: Proficiency in English, strong customer service skills, excellent problem-solving abilities.
• Qualities and Traits: Team player with a positive attitude and strong communication skills.
• Responsibilities and Duties: Ability to handle high call volumes and adapt to changing situations.