• Respond to customer inquiries via phone, email, and chat.
• Provide timely and accurate information to customers regarding products and services.
• Resolve customer issues with a focus on maintaining high satisfaction levels.
• Document customer interactions and feedback in the company database.
• Collaborate with team members to improve service delivery and streamline processes.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Excellent customer service skills
• Skills and Competencies: Proficiency in the English language
• Skills and Competencies: Strong problem-solving abilities
• Qualities and Traits: Friendly and patient demeanor
• Qualities and Traits: Ability to work in a fast-paced environment